Shipping Info

Doc Kane

<img src='http://cdn.shopify.com/s/files/1/0039/8882/files/thebaker-shipping.jpg?1264996596' alt='Receiving your items from TheBaker.com' /> TheBaker.com — Shipping Information We’re thrilled you have decided to use TheBaker.com for all your baking and pastry supply needs! Please take a moment to read our shipping policy. Shipping Rates: Shipping rates on TheBaker.com, at least at this point, will shift constantly. Given the nature of our business has us finding unique items of differing sizes, weights and fragility, shipping costs never end up being the same for any two items. Rest assured though, we’re always pinching pennies when it comes to shipping and pass that savings on to you! Shipping Times: Orders placed commonly ship within 4 business days. Faster shipping options may be available. Please call our order department at 224-353-6538 for more information. All packages are packed to protect your order, and ensure proper delivery. In most cases, we will ship via UPS and provide you with a tracking number for your order. This typically depends on the weight of a package, however, and sometimes, we will ship a lighter order via USPS without a tracking number to have it arrive faster to your doorstep. In instances where your order will be tracked, you will receive an email containing tracking information once your order is boxed and ready for shipment. Please note, these tracking numbers will not be active until they are scanned by the driver. (For example, if you have an order scheduled to ship on a Monday, we may box it on a Friday and send you the tracking info. However, the tracking info will not be valid until the driver picks it up on Monday.) <ul> <li>Please note, during extreme heat during the summer months, or extreme cold during the winter months, if you are ordering a food product that is sensitive to extreme weather, we may hold shipments to your area here in our warehouse. If you feel this may be a problem because of a time sensitive package, please call our order department at 224-353-6538 to discuss other options.</li> </ul> TheBaker.com is committed to 110% customer satisfaction! If there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package must be called in to us within 30 days of the delivery date! If an item is broken, please email <a href="mailto:customerservice@thebaker.com">customerservice@thebaker.com</a> to describe your problem. For your protection, we need to have a written record of the issue at hand, so please email us prior to calling if you would like to call as well. We will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment. If you wish to return any purchase for any other reason you may do so. Please re-pack the item and send it to “TheBaker.com, Attn: Returns, 602 Hanover Court, V1, Schaumburg, IL 60194”. Please include a copy of the original sales receipt with the package. Please note: All returns are subject to a 10% restocking fee.

2010-01-29T15:31:52-06:00

shipping 3786052

2010-01-29T15:31:52-06:00

398882

Shipping Info 2010-02-01T03:45:10-06:00 <img src='http://cdn.shopify.com/s/files/1/0039/8882/files/thebaker-shipping.jpg?1264996596' alt='Receiving your items from TheBaker.com' /> TheBaker.com -- Shipping Information We're thrilled you have decided to use TheBaker.com for all your baking and pastry supply needs! Please take a moment to read our shipping policy. Shipping Rates: Shipping rates on TheBaker.com, at least at this point, will shift constantly. Given the nature of our business has us finding unique items of differing sizes, weights and fragility, shipping costs never end up being the same for any two items. Rest assured though, we're always pinching pennies when it comes to shipping and pass that savings on to you! Shipping Times: Orders placed commonly ship within 4 business days. Faster shipping options may be available. Please call our order department at 224-353-6538 for more information. All packages are packed to protect your order, and ensure proper delivery. In most cases, we will ship via UPS and provide you with a tracking number for your order. This typically depends on the weight of a package, however, and sometimes, we will ship a lighter order via USPS without a tracking number to have it arrive faster to your doorstep. In instances where your order will be tracked, you will receive an email containing tracking information once your order is boxed and ready for shipment. Please note, these tracking numbers will not be active until they are scanned by the driver. (For example, if you have an order scheduled to ship on a Monday, we may box it on a Friday and send you the tracking info. However, the tracking info will not be valid until the driver picks it up on Monday.) * Please note, during extreme heat during the summer months, or extreme cold during the winter months, if you are ordering a food product that is sensitive to extreme weather, we may hold shipments to your area here in our warehouse. If you feel this may be a problem because of a time sensitive package, please call our order department at 224-353-6538 to discuss other options. TheBaker.com is committed to 110% customer satisfaction! If there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package must be called in to us within 30 days of the delivery date! If an item is broken, please email <a href="mailto:customerservice@thebaker.com">customerservice@thebaker.com</a> to describe your problem. For your protection, we need to have a written record of the issue at hand, so please email us prior to calling if you would like to call as well. We will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and send out a replacement package to you. For this reason, it is vital that you let us know of any error immediately to ensure the fastest delivery of your new shipment. If you wish to return any purchase for any other reason you may do so. Please re-pack the item and send it to "TheBaker.com, Attn: Returns, 602 Hanover Court, V1, Schaumburg, IL 60194". Please include a copy of the original sales receipt with the package. Please note: All returns are subject to a 10% restocking fee.